Custom knowledge base
Train the AI on your company information, products, services, and documents for business-specific answers.
AI Chatbot Development
An AI assistant that supports customers 24/7 and helps reduce response workload
- Understands multiple languages
- Fast, consistent replies
- Automatic lead capture
- Multi-channel integration
Key Features
Why this service fits your business
Custom AI chatbot development trained on your business data, with accurate answers, automated lead capture, and multi-channel communication support.
Multi-language support
Support Thai, English, Chinese, Japanese, Korean, and more, with automatic language switching by user context.
Multi-channel integration
Connect LINE OA, Facebook Messenger, website chat, and email in one workflow.
Lead capture and CRM
Collect names, phone numbers, emails, and interests, then send them straight to CRM, Google Sheets, or email.
Human handoff
Escalate unanswered or complex questions to your team instantly with conversation context attached.
Analytics dashboard
Track popular questions, missed answers, and lead conversion performance.
Included
What is included in this service
- Use-case analysis and conversation flow planning
- AI training with one company knowledge base
- Two connected communication channels
- Lead capture workflow
- Performance dashboard
- Handoff to human agents
- Training and prompt tuning
- 30 days of post-launch support
Process
A process designed for real results
Every stage is transparent, with clear checkpoints and visible progress throughout the project.
01
Use-case analysis
Identify frequent questions, desired AI tasks, and the lead outcomes your team wants.
02
Knowledge-base preparation
Gather product, service, FAQ, and document content that the AI needs to learn from.
03
Training and configuration
Train the AI, define tone and persona, and connect the required communication channels.
04
Testing and launch
Test with real scenarios, refine prompts, and launch with monitoring in place.
Best Fit
This service fits you if...
Teams with limited admin capacity
For businesses that need customer responses 24/7 without expanding headcount.
Online stores
For answering product and order questions while capturing leads directly from chat.
Service businesses
For pre-qualifying leads, booking requests, and handing high-intent conversations to sales.
FAQ
Frequently Asked Questions
The system logs unanswered questions for review, and the knowledge base can be updated through the admin panel. We also help tune the chatbot during the first 30 days.
We can work with OpenAI models, Anthropic Claude, or other approved options depending on your budget and privacy requirements.
Yes. Data can be encrypted in transit and at rest, with deployment approaches that support PDPA requirements and stricter enterprise hosting needs.
There is usually ongoing AI API usage, often around THB 2,000 to 10,000 per month depending on traffic. We help estimate the right plan.
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